INSURANCE AGENCY in New Hartford, New York

Your Family Owned & Operated Insurance Agency for Over 155 Years

Being an independent agency means we shop and compare the best insurance options on your behalf to find the best combination of cost and coverage. If you're looking for a better insurance experience, you'll love doing business with us.

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REAL FEEDBACK FROM OUR AWESOME CUSTOMERS!

Even more reasons to choose our insurance agency if you live in New Hartford or surrounding areas

Choosing the right insurance policy can be a daunting task even for a well informed consumer. Image if you have no idea what you're doing?

At Turnbull Insurance Service, our main goal is the make the process as easy, educational, and enjoyable as possible, with personalized and authentic advice from an experienced agent, who goes to bat for customers, and does the right thing every day.

One of the biggest reasons you would want to use an independent agent like us, is we work and live in your community, so you're supporting local economy and small business.

You're never just a number at Turnbull Insurance Service!

Choice

Being Independent means that we don't work for any one insurance company. We have the ability to search multiple companies on your behalf, acting as a negotiator, to find you the best possible policy and price. You never have to haggle with an agent or insurance company again.

Expertise

Not all insurance agencies are created equal. We have an in-depth knowledge of insurance policy coverages from dozens of different insurance companies. We've seen it all, and when it comes to fine print, we truly understand the coverage we are recommending.

Service

Why sit on hold with a call center representative who doesn't know you, when you can deal with a familiar face who knows you and understands your unique situation? Our customer service is the single biggest reason why our customers refer us so many of their friends.

Claims

The entire reason you have insurance is for when you need to use it. Unfortunately, insurance contracts contain many exclusions and conditions you may be unaware of. We'll help you understand how you're covered, and walk you through your claim.

Local

When you do business with our agency, you're not only supporting your local community, but you're being serviced by a local business who knows your name, and your unique coverage needs. You never have to deal with call-center representatives again.

Mark and Jim

Insurance is never just about price, but we're really good at saving money.

There are many factors that go into insurance rates, and it's no secret that rates increase every so often. Our mission among other things is to help individuals and business-owners put money back in their pockets.

Insurance doesn't have to be complicated. With us, it isn't.

Insurance can be overwhelmingly confusing. All of the jargon, terms, and coverages can make you feel like you don't understand any of it. Our team educates our clients so they fully understand what their premium dollars are being spent on.

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    Improvement

Why choose us? We believe in old-fashioned customer
service along with a few other core beliefs -

  • Effeciency

    Your time is valuable, so we work quick to deliver results.

  • Clarity

    Insurance can be confusing, we'll make it easy to understand.

  • Honesty

    When other agencies sell you what you don't need, we don't.

Our friendly & knowledgable team is our greatest competitive advantage.

What makes one insurance agency different from all the rest? Simple - people, personality, and professionalism. At Turnbull Insurance Service, we go above and beyond to ensure your experience with us is one you won't forget.

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insurance agency in new hartford ny

Are you an existing agency client in need of policy support?

Depending on what type of request you have, it may be fulfilled by our in-house team of CSRs (customer support representatives) or by your insurance carrier directly. If you have an emergency claim, we'd recommend contacting your carrier directly.

Personal & Commercial Insurance Simplified

At Turnbull Insurance Services we have access to a wide range of both insurance carriers and products. This gives us, and more importantly, you, flexibility and choice when it comes to your coverages and company.

Personal Insurance

Whether its home, auto, renters, boat or flood, we can help protect you and your family with custom coverages.

Commercial Insurance

We protect hundreds of businesses, large and small. From Farms to Lawyers, we've got you covered.

Service Center

We can help you with billing, requesting an ID card and more.  Just reach out, we can help get you what you need!

Start A Conversation With Us

Enter some basic information to get started, and our helpful team will take it from there!
Start Quotes Here